Careers with SERVPRO of Zanesville / Cambridge

Part Time Administrative Assistant Needed!

Job Description

We are seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!   As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

  • Provide excellent customer service
  • Answer Phones
  • Assist other departments, as needed

**Please note that as business needs change you may be asked to assist with other tasks or duties**

  • 2+ year(s) of administrative or office-related experience
  • Possess polite, confident, and excellent customer service skills, including listening and questioning skills
  • Ability to remain calm and professional during tense or stressful situations
  • Excellent organizational skills
  • Ability to multi-task
  • Capability to work in a fast-paced, team-oriented office environment
  • Ability to learn new software
  • Able to successfully complete a background check subject to applicable law

We are willing to train the right person! Hours

  • 20 - 25 hours/week, flexible to work additional hours if needed.

Experience:

  • Data Entry: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Current Open Positions

Below are the current careers SERVPRO of Zanesville / Cambridge has available at this time.

What to do

If you would like to apply to any of the open positions, please send your resume to sbettinger@servproofzanesville.com.


Primary Role: Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO is the best cleaning and restoration company. Utilize the quarterly Marketing Media Kit to market SERVPRO services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring that customer needs are met.

Results Expected: Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed either meeting or exceeding customer expectations.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

Primary Role: Perform services as assigned, following SERVPRO production guidelines. Communicate with the customer to make sure that all needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse and office areas as needed.

Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.